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Frequently Asked Questions for Priority Urgent Care

Frequently Asked Questions (FAQs) by Patients at Priority Urgent Care

Read our commonly asked questions from patients and what you need to know about the services we provide. Priority Urgent Care and Walk-In Medical Practice. We have convenient locations to serve you.

Frequently Asked Questions (FAQs) by Patients at Priority Urgent Care in Chicopee MA, Ellington CT, Unionville CT, East Haven CT, Cromwell CT, Oxford, CT and Newington, CT
Frequently Asked Questions (FAQs) by Patients at Priority Urgent Care in Chicopee MA, Ellington CT, Unionville CT, East Haven CT, Cromwell CT, Oxford, CT and Newington, CT

Table of Contents:

COVID-19 FAQ’s
Billing for the COVID Vaccine
How do I make an appointment?
Is it safe to come to Priority Urgent Care for other issues?
What type of test is performed?
How is my sample for testing collected?
How will I get results?
Does insurance cover the cost?
Do you take insurance?
How much is your self-pay cost?
How do I prepare for the visit? What do I need to bring with me?
What if I need to bring my kids or other family members?

COVID-19 FAQ’s


Anyone with these symptoms can contact us at our Chicopee MA, Ellington CT, Unionville CT, East Haven CT, Cromwell CT, Oxford CT, and Newington, CT locations and be evaluated for testing. For further information on symptoms please visit: https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html

Billing for the COVID Vaccine


If you receive a bill from Priority Urgent Care for the COVID vaccine, please do not proceed with the payment. Contact us directly. We apologize for any inconvenience.

How do I make an appointment?


Appointments can be online, click here to make an appointment. 

Is it safe to come to Priority Urgent Care for other issues?


Yes. We are seeing patients for several other issues such as urinary tract infections, minor injuries, poison ivy rash, etc. We do recommend calling ahead if you have questions or concerns. We are screening everyone who enters our urgent care. We have always consistently disinfected our facility daily and between patients.

What type of test is performed?


We perform rapid tests which give results on the same day. We can also perform PCR tests, nasal swabs, IgG tests, and blood tests. We will make recommendations based on each patient’s unique situation.

How is my sample for testing collected?


We collect nasal, oral, or blood samples depending on which test is needed and which test is decided by the provider.

How will I get results?


For the PCR test, please click here.

Does insurance cover the cost?


Most insurances are covering these tests without coinsurance or copay. Please contact your insurance company for specific costs based on your insurance plan.

Please click here for our pricing and visit our insurance page to learn more about the insurance we accept at Priority Urgent Care and Walk-in Medical Practise.

Do you take insurance?


Yes, we take most major insurance. We are unable to take out-of-state Medicaid.

How much is your self-pay cost?


Please see our cost of service.

How do I prepare for the visit? What do I need to bring with me?


Please bring a photo ID if you have one and your insurance card. All copays and previous balances are due before you can be served.

What if I need to bring my kids or other family members?


Please bring a photo ID if you have one and your insurance card. All copays and previous balances are due before you can be served. No special arrangement is necessary.

Locations - Priority Urgent Care

Chicopee, MA

Ellington, CT

Unionville, CT

East Haven, CT

Cromwell, CT

Oxford, CT

Newington, CT

Directions To Nearest Location