PRIORITY URGENT CARE — NOW INTRODUCING
PRIORITY CONCIERGE SERVICES
A direct line to a Priority provider — when you need real medical guidance, not a Google search.
Speak directly with the same emergency-trained providers who treat patients in our offices. Get expert advice on whether to wait, treat at home, visit urgent care, or head to the ER — all from the comfort of wherever you are. No long hold times. No call centers. No nurse triage scripts. Just real answers from the people who would otherwise be seeing you in person.
PRIORITY URGENT CARE — NOW INTRODUCING
PRIORITY CONCIERGE SERVICES
A direct line to a Priority provider — when you need real medical guidance, not a Google search.
Speak directly with the same emergency-trained providers who treat patients in our offices. Get expert advice on whether to wait, treat at home, visit urgent care, or head to the ER — all from the comfort of wherever you are. No long hold times. No call centers. No nurse triage scripts. Just real answers from the people who would otherwise be seeing you in person.
WHY WE BUILT THIS SERVICE
We listened. You asked. So we answered.
“Should I go to the ER, urgent care, my primary — or do I even need to be seen at all?”
— THE QUESTION WE HEAR EVERY DAY
We’ve been paying close attention to the evolving needs of our patients. Every day, our offices receive calls from people who simply aren’t sure how to handle their medical concern. Nearly all of those calls share the same core question, and it’s a fair one.
Until now, due to insurance and legal restrictions, urgent care facilities — ours and every other — have not been able to offer formal medical advice over the phone to patients who aren’t already established under our care.
Priority Concierge Services changes that. By creating this service, we are now able to meet the complete urgent care needs of our patients while saving them from the frustration of unnecessary trips, surprise insurance bills, and time spent looking for the right care venue.
We know firsthand how it feels to load up the kids, drive to urgent care, and find out the visit could have been avoided entirely with the right advice or a simple over-the-counter remedy. That ends here.
WHY WE BUILT THIS SERVICE
We listened. You asked. So we answered.
“Should I go to the ER, urgent care, my primary — or do I even need to be seen at all?”
— THE QUESTION WE HEAR EVERY DAY
We’ve been paying close attention to the evolving needs of our patients. Every day, our offices receive calls from people who simply aren’t sure how to handle their medical concern. Nearly all of those calls share the same core question, and it’s a fair one.
Until now, due to insurance and legal restrictions, urgent care facilities — ours and every other — have not been able to offer formal medical advice over the phone to patients who aren’t already established under our care.
Priority Concierge Services changes that. By creating this service, we are now able to meet the complete urgent care needs of our patients while saving them from the frustration of unnecessary trips, surprise insurance bills, and time spent looking for the right care venue.
We know firsthand how it feels to load up the kids, drive to urgent care, and find out the visit could have been avoided entirely with the right advice or a simple over-the-counter remedy. That ends here.
WHAT MAKES THIS DIFFERENT
A Provider on the Phone. Not a Script.
Speak to the same providers who treat patients in our offices — emergency-trained, hands-on, and equipped to actually help you make a decision.
Speak Directly With a Provider
You will speak directly with one of our medical providers — the same clinicians who would see you in person at the office.
Where to Go for Care
We help you decide whether your concern can be handled at home, needs an urgent care visit, warrants an ER trip, or is something that can safely wait for your primary care office to open.
OTC Guidance & “Tricks of the Trade”
Many common conditions seen in our office can be handled at home with the right over-the-counter remedy or technique. We’ll share the practical advice that an experienced provider would give a friend or family member.
Quick. Effective. Reliable
No long waits, no hold music. Submit a request, pick your preferred call time, and a provider will reach out at the number you provided.
Save Time & Money
Many of the conditions we see in office can be managed without a prescription, and in-person visits are often not necessary. A short phone call may save you a copay, an insurance bill, and a trip across town.
Only at Priority
This level of access — direct, provider-to-patient phone advice — isn’t offered by other urgent care facilities. It’s a service we built specifically for the patients we already serve.
WHAT MAKES THIS DIFFERENT
A Provider on the Phone. Not a Script.
Speak to the same providers who treat patients in our offices — emergency-trained, hands-on, and equipped to actually help you make a decision.
Speak Directly With a Provider
You will speak directly with one of our medical providers — the same clinicians who would see you in person at the office.
Where to Go for Care
We help you decide whether your concern can be handled at home, needs an urgent care visit, warrants an ER trip, or is something that can safely wait for your primary care office to open.
OTC Guidance & “Tricks of the Trade”
Many common conditions seen in our office can be handled at home with the right over-the-counter remedy or technique. We’ll share the practical advice that an experienced provider would give a friend or family member.
Quick. Effective. Reliable
No long waits, no hold music. Submit a request, pick your preferred call time, and a provider will reach out at the number you provided.
Save Time & Money
Many of the conditions we see in office can be managed without a prescription, and in-person visits are often not necessary. A short phone call may save you a copay, an insurance bill, and a trip across town.
Only at Priority
This level of access — direct, provider-to-patient phone advice — isn’t offered by other urgent care facilities. It’s a service we built specifically for the patients we already serve.
INSURANCE NURSE LINES
A nurse or MA reading from a triage script, often with long hold times — and they’ve never seen the inside of our office.
PRIORITY CONCIERGE
A real provider — the same clinician who would treat you in person — calling you back directly with clinical guidance you can act on
SIMPLE, TRANSPARENT PRICING
Two Ways to Access the Service
Self-pay only — no insurance is accepted for this service. Choose the plan that fits the way you and your family actually use healthcare.
- Covers one individual or the whole family on a single account
- Up to one provider call per day, per family
- Available 7am – 9pm, 7 days a week, 365 days a year
- Direct conversation with a Priority provider — not a nurse line
- Add dependents under your account after enrollment
- Annual renewal — cancel anytime
- One provider phone consultation per fee
- Use as often as you need — no monthly or annual minimum
- Same provider access as members — no service difference
- Available 7am – 9pm, 7 days a week, 365 days a year
- Pay only when you actually use the service
- Convert to a membership anytime your usage grows
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